Proactive Shopify Support

Dedicated Shopify and Shopify Plus support on a monthly retainer so we're there when you need us

eCommerce advice and insights

Expect innovative ideas to increase conversion rates and average order values as well as deliver growth for your Shopify business. We have the tools and expertise to provide insights that are unique to your customers and products
Shopify Sales Dashboard

Development

Get fast-moving, version controlled, quality assured tasks turned around by our UK based, qualified Shopify Developers.

Design and UX

Our conversion-focused Shopify web designers ensure your hard-earned traffic engages with the right parts of your sites to drive up your sales.
 
lovecases responsive Shopify theme
Shopify Sales Dashboard

Technical Support

App advice, data preparation, troubleshooting… Whatever your challenge, our UK based team of Shopify and eCommerce experts will be on hand when you need us to help your business grow with Shopify.

Digital Marketing

Whether it’s consultancy or management, use our 20 year’s experience in eCommerce to help plan and deliver your growth. We have deep, practical SEO skills to improve your organic traffic, manage ROI driven PPC and email marketing experts on hand to support you.
 
Shopify Sales Dashboard

Bronze

Tweaks and fixes
£ 359 per month
  • 4 hours of support
  • Hours rollover if unused
  • Estimated 1-5 tasks completed
  • Timesheet for total transparency
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Silver

Getting deeper into eCommerce
£ 679 per month
  • 8 hours of support
  • Hours rollover if unused
  • Estimated 5-10 tasks completed
  • Timesheet for total transparency
  • Monthly update call
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Gold

Doubling down on your platform
£ 1299 per month
  • 16 hours of support
  • Hours rollover if unused
  • Estimated 10-15 tasks completed
  • Timesheet for total transparency
  • Monthly update call
  • Quarterly Strategic Review

Complex, large or integration projects quoted on demand 
Additional support available from £95/hour plus VAT

Frequently Asked Questions

We were born from an award winning online retailer, so we’ve really been there and got the t-shirt to prove it. Our team of 15 in Birmingham will be on hand to help you whatever your Shopify or Shopify Plus challenge. We have developers, project managers, designers and digital marketers to guide your online growth. 

The hours can be used for the tasks you agree with us. This can be design, app advice, development, PPC optimisations, and SEO activities. We aim to offer flexible support within a guaranteed numbers of hours purchased from us. 

We’ll raise an invoice to be paid in advance of the month’s work. 

To offer the discounts on the support packages, we ask for a 3 months commitment, then 1 month’s rolling notice. This allows us to ensure we have the people available to support you when you need it

We use a digital project tool where we track tasks, designs and our suggestions for improving the site. This means no routing through email and clear transparency on what tasks are in progress with us. You can call us on our dedicated support telephone line, book a online meeting with us through a booking system, or put the tasks directly into the project tool where we’ll pick them up from you. 

We do our very best to understand the urgency and importance of tasks, and do our best to turn around tasks as quickly as we can. We know moving quickly is key to offering great Shopify support. Development tasks are typically turned around in a few days. 

Shopify clients we support

Alan Paine

Luxury clothing

Love Orchids

Flowers by post

Bryfern

Home furnishings

Partners we've worked with

Don't just take our word for it...

Contact us if you are looking to:

• Get straight talking, honest advice from a team in the UK

• Receive speedy responses and fast turnarounds on development tasks

• Improve your Shopify theme's conversion rates

• Boost your Core Web Vitals scores and your Google rankings

• Get innovative ideas to increase your sales

How can we help?

Call us on 0121 285 9621 or fill out the form below

Latest Shopify News & Insights

Our eCommerce experts keep you in the loop with all the important Shopify industry news